# Forgot Password

<span style="mso-ansi-language: EN-US;">To reset your password, click on the “**Forgot Password**” option.</span>

[![image.png](https://wiki.nexus33.com/uploads/images/gallery/2026-01/scaled-1680-/Krbimage.png)](https://wiki.nexus33.com/uploads/images/gallery/2026-01/Krbimage.png)

<span style="mso-ansi-language: EN-US;">You will then be redirected to a new window where you will need to enter your **username**.</span>

<span style="mso-ansi-language: EN-US;">When you click on the “**Send**” button, the system will generate a temporary password, which will be sent to your registered **email address**.</span>

[![image.png](https://wiki.nexus33.com/uploads/images/gallery/2026-01/scaled-1680-/iyQimage.png)](https://wiki.nexus33.com/uploads/images/gallery/2026-01/iyQimage.png)

<span style="mso-ansi-language: EN-US;">Once you receive the **temporary password**, you must log in with it.</span>

[![image.png](https://wiki.nexus33.com/uploads/images/gallery/2026-01/scaled-1680-/JQIimage.png)](https://wiki.nexus33.com/uploads/images/gallery/2026-01/JQIimage.png)

<span style="mso-ansi-language: EN-US;">The system will ask you to change the password to a new one.</span>

[![image.png](https://wiki.nexus33.com/uploads/images/gallery/2026-01/scaled-1680-/V02image.png)](https://wiki.nexus33.com/uploads/images/gallery/2026-01/V02image.png)

<span style="mso-ansi-language: EN-US;">After successfully **changing the password**, you will be able to log in again with the new password.</span>